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We're Here to Help You
Find the Right Electronics
Have a question about a product, need help choosing the right electronics, or want to place a bulk wholesale order? Our team is ready to assist you.
WhatsApp
+92 345 1144664
Fastest response
Email Us
info@asbaab.pk
Reply within 24 hrs
Call Us
+92 345 1144664
Mon–Sat, 9am–7pm
Response Time
Under 2 Hours
During business hours
1 Contact Channels
Choose the channel that works best for you. We are available across multiple platforms to make sure your query is answered quickly and conveniently.
- WhatsApp — Fastest Support+92 345 1144664Available Mon–Sat, 9:00 AM – 7:00 PM PKT. Best for quick product queries, order tracking, and pre-purchase advice.
- Email — For Detailed Inquiriesinfo@asbaab.pkIdeal for return requests, bulk wholesale order quotations, complaints, and partnership inquiries. We respond within 24 business hours.
- Phone Call — Direct Line+92 345 1144664Speak directly with our electronics wholesale team. Available Monday to Saturday during business hours for urgent queries.
- Order Support — Track & Manageinfo@asbaab.pkFor order tracking, delivery status, or any post-purchase issue — share your order number and we will assist you promptly.
2 Send Us a Message
Fill in the form below and our team will get back to you within 24 business hours. For faster assistance, we recommend using WhatsApp.
⏱️ We aim to respond within 24 business hours. For urgent queries, please use WhatsApp.
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Pro tip: When asking about bulk or wholesale orders, mention the product name, required quantity, and your city. This helps us provide accurate wholesale pricing and delivery estimates instantly.
3 Business Hours
Our customer support team operates during the following hours (Pakistan Standard Time — PKT / UTC+5):
| Day | Support Hours | Channels Available | Status |
|---|---|---|---|
| Monday | 9:00 AM – 7:00 PM | WhatsApp, Phone, Email | ✅ Open |
| Tuesday | 9:00 AM – 7:00 PM | WhatsApp, Phone, Email | ✅ Open |
| Wednesday | 9:00 AM – 7:00 PM | WhatsApp, Phone, Email | ✅ Open |
| Thursday | 9:00 AM – 7:00 PM | WhatsApp, Phone, Email | ✅ Open |
| Friday | 9:00 AM – 1:00 PM & 3:00 PM – 7:00 PM | WhatsApp, Phone, Email | ✅ Open |
| Saturday | 10:00 AM – 5:00 PM | WhatsApp, Email | ✅ Open |
| Sunday | — | Email only (delayed response) | 🔴 Closed |
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On public holidays and during Eid, Ramadan, and other national events, our hours may vary. We will announce any changes on our WhatsApp status and social media pages in advance.
4 What Can We Help You With?
Our team handles a wide range of electronics and wholesale-related queries. Here is a quick guide on what to contact us for:
- Pre-Purchase Product AdviceNot sure which product suits your needs? Tell us your requirements and budget — we will recommend the right electronics for you.
- Order Tracking & Delivery UpdatesShare your order number and we will provide a real-time update on your shipment status and estimated delivery date.
- Returns & Exchange RequestsAll return and exchange requests must be initiated through our support team. Please review our Return Policy before reaching out and have your order details ready.
- Bulk & Wholesale OrdersRetailers, contractors, housing societies, and commercial buyers can contact us for volume pricing, custom wholesale packages, and dedicated account support.
- Brand & Supplier PartnershipsAre you a brand or authorized distributor looking to list on Asbaab.pk? Reach out to our partnerships team at info@asbaab.pk with your brand profile.
- Technical & Compatibility QueriesQuestions about product specifications, compatibility, or technical requirements? Our technical team is happy to assist.
5 Frequently Asked Questions
Quick answers to the most common questions we receive:
How long does it take to get a response after contacting you?
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WhatsApp messages are typically answered within 1–2 hours during business hours. Emails are responded to within 24 business hours. For the fastest support, WhatsApp is always recommended.
Can I get a wholesale price quote for bulk orders?
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Absolutely. Share the product name, required quantity, and your city via WhatsApp or email at info@asbaab.pk. Our wholesale team will provide a custom quote tailored to your order size and requirements.
Do you provide installation services?
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Asbaab.pk is a product supply and wholesale platform. We do not directly provide installation services. However, we can connect you with certified technicians and installers in your city upon request.
How do I track my order after placing it?
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After your order is dispatched, you will receive a tracking number via WhatsApp or email. You can use this to track your shipment on the courier's website. You can also contact our support team with your order number for a status update.
I received a damaged or wrong product. What should I do?
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Contact us within 48 hours of delivery via WhatsApp with photos or a video of the product and packaging. We will arrange a replacement or resolution promptly. Please do not return any product without our prior written approval.
Do you offer cash on delivery (COD)?
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Yes, COD is available on select products and cities. Payment options and availability are shown at checkout. For high-value or wholesale orders, advance payment or partial advance may be required.
Can I visit your warehouse or showroom?
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Asbaab.pk currently operates as an online-first wholesale platform. For physical product inspection or bulk purchase meetings, please contact us in advance to schedule an appointment at our facility.
6 Follow Us on Social Media
Stay updated with the latest electronics, wholesale deals, price drops, and product launches in Pakistan:
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Subscribe to our YouTube channel for product reviews, unboxing videos, and electronics guides tailored for the Pakistani market — completely free.
Still Have a Question?
Our electronics wholesale experts are just a message away. Don't hesitate — we love helping people find the right products at the right price.